You can submit your application at a New Connection Front Office – there is one at each of KE’s 30 Customer Care Centres (CCC).
Timings of New Connection Front Office Centres are:
|Monday to Thursday||Friday||Saturday|
|9:00 am to 5:30 pm||9:00 am to 5:00 pm(1:00 pm – 3:00pm) Namaz & Lunch Break||9:00 am to 12:30 pm|
Besides visiting the centres, you can write to us at email@example.com
Above 70 kW
For queries related to connections above 80 kW, you can visit the General Manger – New Connection.
Office Address: 4th Floor, KE Block, Civic Centre
The timings are the same as those mentioned above.
Below 80 kW
For queries related to connections below 80 kW, you can visit your designated CCC. For timings, please see above.