You can submit your application at a New Connection Front Office – there is one at each of KE’s 30 Customer Care Centres (CCC).

Timings of New Connection Front Office Centres are:

Besides visiting the centres, you can write to us at newconnection@ke.com.pk

Above 70 kW

For queries related to connections above 80 kW, you can visit the General Manger – New Connection.
Office Address: 4th Floor, KE Block, Civic Centre

The timings are the same as those mentioned above.

Below 80 kW

For queries related to connections below 80 kW, you can visit your designated CCC. For timings, please see above.