Karachi – January 14, 2017: K-Electric teams remained active and overall power supply system remained intact on Saturday as city continued to experience recurring spells of rain. KE’s Rapid Response Teams remained fully available and committee to restore any disruptions in power supply in affected areas.
Majority of the affected feeders were normalized within a few hours whereas uninterrupted supply to strategic installations including Airport and Dhabeji was ensured. KE teams remain in the field to address localized faults and individual queries. Affected areas include some parts of Korangi and Malir as well as Garden East. Customers in select blocks of Federal B Area, North Nazimabad and some parts of Gulshan-e-Iqbal were also affected by the rain related outage.
According to KE Spokesperson, restoring power supply in affected areas amid continuous spell of rain has been quite challenging however continuous stream of investment in systems, operations and processes have aided the utility provider in responding to queries with greater efficiency. K-Electric field teams and customer call centre remain operational round the clock to ensure supply in the cosmopolitan.
The utility provider continues to urge consumers to stay away from broken wires, poles and transformers. Moreover, customers are requested to inform the utility of any broken wires or complaints by calling on 118 or 021-99000. Queries may also be sent via SMS to 8119 or through KE’s Facebook and Twitter pages.