If the consumer sells the premises where the connection is installed, it shall be obligatory upon the new owner to apply to KE for a change of name. Such an application shall be accompanied by written consent of the previous owner regarding transfer of the security deposit in the name of the new owner.You can get your name updated on the bill by providing the following documents:
- Sales agreement / Sales Deed / Sub Lease / Mutation Letter
- CNIC copy
- Last paid bill
- NOC on Rs. 100 bond paper from applicant
Additional documents for Industries only:
- Trade licence
- NTN certificate
Additional documents in case of tenant:
- Tenancy agreement
- CNIC copy of owner
Additional documents for Kachi Abadi:
- Reference letter of Town Nazim. Copies of documents must be attested by Gazette officer. Original documents should be brought to the IBC at the time of submission of application.
The collection of the TV license fee through electricity bills was introduced by the Government of Pakistan through the Finance Act 2005. Pursuant to this, KE has been a collecting agent for the TV License Fee since May 2008.Under this agreement, there is a simple procedure already in place for the elimination of the TV License Fee through submission of a self-declaration form at one of KE’s Integrated Business Centres.
KE has devised a strategy based on two key drivers:
- Theft (illegal kunda connections)
- Recovery ratios (bill payment by consumers)
Aggregate Technical and Commercial Losses (ATCL) determines how many hours of load-shed will be planned for each zone.
KE has divided Karachi into four zones:
Currently, 60% of Karachi, including low loss residential areas and industrial zones, is exempted from load-shed (as of Jan 2015). In 2008-2009, it was 28%. We can’t continue to provide uninterrupted supply in areas where we don’t get paid for the services we provide.
Most certainly. If consumers in an area help KE to reduce theft and pay their bills, then as per KE policy they will be moved to a lower loss zone depending on the losses reduced and hence face a lower duration of load-shed.Analysis of the area ATCL is conducted after every three months, whereby depending upon the losses in the area, the load-shed duration is applied.
Community support is vital to reduce theft in an area. While KE has taken various initiatives to control theft, only in areas where the community has joined KE’s efforts has there been a sustainable solution for reducing theft. This in turn benefits the residents of the locality in the form of reduction in load-shed and faults.
We’ve set up a dedicated channel whereby consumers can report theft anonymously by emailing firstname.lastname@example.org
Retail tax has been applied as per S.R.O. 608(I)/2014 issued through notification no. CCIR/RTO-II/SO-VI/SRO.608/2014-15/921. GST on retailers will be charged as follows:-
- 5% on taxable amount – if net amount payable is up to Rs. 20,000/=
- 7.5 % if net amount payable is greater than Rs. 20,000/=
Bill related Queries
- Up to 50 units = Rs. 2.00 per unit
- 1-100 units = Rs. 5.79 per unit
- 101-200 units = Rs. 8.11 per unit
- 201-300 units = Rs. 10.20 per unit
- 301-700 units = Rs. 16.00 per unit
- Above 700 units = Rs. 18.00 per unit
The Government of Pakistan has amended applicable tariff rates through its SRO 677(1)/2015, dated 14th July 2015:
- Residential consumers’ tariff has been revised for monthly consumption slabs exceeding 200 units.
- New tariff computation to include one previous slab benefit only, i.e whole consumption of units will be billed on the two highest applicable slabs instead of all slabs.
- A new slab of 100 – 200 units has been introduced
Bill calculation example:
- Monthly units consumed = 275
- Identify the slab range. 275 lies between 201-300 hence slab 3 will be applied (applicable tariff)
- The last 75 units lie in the 201-300 units slab, hence they will be charged on the applicable tariff i.e Rs 10.20/unit
- Calculation : (75*10.20)+(200*8.11)
Bills in excess of the monthly bill are called irregular bills. These are charged to consumers for the following reasons:
- A penalty imposed on the account for consuming electricity through illegal means
- For any prior period adjustments
- For the transition period when the tariff is changed from one category to another
Reconnection / Disconnection
When a consumer defaults in payment of his electricity bills for two months, he becomes eligible for disconnection. The KE team disconnects the consumer’s line tlll payment of the bill; the reconnection charges are included in the subsequent bill.
- Illegal utilisation of excess load
- Using the electric connection for a purpose other than for which it was sanctioned
- RC Charges Rs. 100 on Arrears up to Rs. 1,000
- RC Charges Rs. 300 on Arrears up to Rs 1,001-5,000 Rupees
- RC Charges Rs. 900 on Arrears up to Rs. 5,001-15,000 Rupees
- RC Charges Rs. 2,000 on Arrears up to Rs. 15,001 – 100,000
- RC Charges Rs. 2,500 on Arrears up to Rs. 100,000 – 500,000
- RC Charges Rs. 10,000. on Arrears more than Rs. 500,000
There are different scenarios under which the consumer can be charged estimated billing, including:
- Consumption of electricity while the line is disconnected
- Faulty meter
- Theft of electricity